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(Note: if you are a first-time visitor, please use the [ How to use ] section to discover ATDB features.)
Once your subscription payment is complete, you receive within minutes your temporary access codes by email.
Use these codes to log-on to ATDB using the appropriate box on the upper right corner of the main ATDB page.
Once logged-on you are free to submit any query enabled by your subscription level.
Technical prerequisites:
ATDB V5 is designed to run on any platform using any Internet browser, even smart phones and PDA's !
The following table details the recommended configuration:
Operating system
Any. Windows 95 or above, MacOS 7.6 or above including MacOS X, iOS, Android, Linux and Unix variants, etc
Screen size
Recommended 1024 x 768 pixels or higher. Fully functional under smart phones.
Internet browser
Internet Explorer 4 or higher, Opera 3 or higher, Firefox, Safari, Netscape 6, etc
Javascript
Required
Graphics
Enabled for pictures previews
Cookies
Required, must be enabled
Frames
Not required
Java
Not required
Active X
Not required
Plug-in's
None required. Flash Player for ATDB Charts.
MS Excel
Required for exports to Excel (premium level). Or use compatible applications (eg. OpenOffice).
PDA devices
Any compatible browser, horizontal scrolling capbility recommended
iPhone, Android
ATDB is fully compatible with all smart phones
Access codes:
Within 2 hours after payment you receive by email your permanent access codes. Use these codes
to log-on to ATDB and start using our services.
No access code code received ? Do the following: (1) check your spams folder, (2) check that your email on
record with the payment server was correctly spelt,
(3) Contact ATDB Support for help.
If you forget your permanent access codes, use the myATDB -> lost access code section to request a reminder.
At renewal time, your permanent codes remain unchanged. If you wish to alter these codes see the myATDB section.
Professional and Premium subscriptions:
Subscription licence is valid for 10 (or a multiple of 10) users.
Each user logs into ATDB with the same combination of username/password
ATDB takes care of the administration of the licence codes and monitors accesses in real-time up to the licenced number of users.
ATDB Support is available through email to assist if you face difficulties.
Use the [ Contacts ] template
to submit a support request. You can also send a direct .
We target a maximum response time of 8 hours.